Returns & Exchanges

At Winslet's Sewing Patterns, we want you to be delighted with your creative projects; however, due to the nature of digital and printed media, we offer a 30-day window for returns on unopened physical patterns and kits.

Return Process

• 1.
  Verify Eligibility

  Ensure your physical sewing patterns are unopened, in their original factory fold, and that digital downloads have not been accessed or downloaded.

• 2.
  Contact Support

  Email our customer care team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 3.
  Package Your Item

  Securely pack the physical patterns in a protective envelope to prevent creasing and clearly write your RMA number on the outside of the package.

• 4.
  Receive Your Refund

  Once our workshop inspects the returned items, we will process a full refund to your original payment method within 5 to 7 business days.